Have Questions?
We are a team of certified professionals who provide technical solutions to your nasty computer problems. We are available 24/7 so that you can get your system up and running at any time of the day
- 24×7 technical support and troubleshooting and hence you save time
- Experienced and qualified technical persons always available for troubleshoot.
- Always on monitoring for identifying threats.
- Time bound reports on the performance of your system to have proactive IT infrastructure management
For our customers around the world, our expertise lies in delivering quality technical troubleshooting through computer support. This is also named as online pc troubleshooting. We make use of screen-sharing technology that connects our users with a session. But before we activate a session, it is compulsory for you to be registered with us. A secure link will be provided to you that you need to download on your system for the session to happen. The tech support team will respond to your issues. You can sit back and watch them perform tasks on your PC. Once the task is done, our tech support team logs out and your session is disconnected. If you do not want to use the computer support or live support, you can also avail troubleshooting via e-mail, phone or live chat.
No. After your session is over we cannot log in again. Once you are logged out, the tech support team can no longer see or access your computer.
Yes. It is easy, safe and convenient for those who do not wish to perform tasks on their own. All you need is to get registered with us, log into your account (an option on our website) and download the link provided to you
In this informative age, our PCs or computers are very prone to viruses and spy wares attacks. This is because these malwares find a new path every day to get into our systems. At least eight out of 10 PC users are exposed to threats like Trojan horses, hackers, viruses etc. Ask PC Experts provides in-depth detection of your systems for hidden files, virus/spy ware removal and firewall protection to help you safeguard your PC against any malwares
Yes. We do provide online/support through a dial-up connection. However, some dial-up connection users can face slow connection problems because of which the online support sessions take longer to finish. Moreover, if you are using Windows 98 or Windows ME operating systems, slow connection problems are likely to occur as these operating systems find it hard to be compatible with dial-up connections. For dial-up connection users we recommend online chat for troubleshooting. Also, sessions or online support can be best provided to Windows based PC users with broadband internet connection.